Business Analyst- (Retail /Fashion)
8+ years
Introduction
We are seeking an 8-10 years experienced IT Business Analyst with strong experience in the Headwear, Retail, Fashion, or Apparel domain. The candidate will collaborate with business users and technology teams to design and deliver IT solutions supporting retail operations, merchandising, supply chain, and omnichannel platforms.
- Priori Working experience for munti regional clients and stakeholders espacilly for USA/EUROPE regions.Should be good in communications and collaboration to guide both offshore team and onshore stakeholders on busirss requirements
- Hands-on - experience in Retail and Supply Chain Domain. Usage of JIRA, Confluence, Specing is required
- Working hours - 8 hours , EST Time zone. ( 3 PM IST to 12 AM IST) This shift hours is mandatory as meetings happen during this overlap hours.
Responsibilities include:
- Engage with business stakeholders to gather and analyze requirements across retail and fashion processes.
- Document business and functional requirements, workflows, and user stories.
- Work closely with development and QA teams to ensure accurate implementation of requirements.
- Support enhancements across retail systems such as POS, ERP, merchandising, inventory, and e-commerce platforms.
- Assist in UAT planning, execution, and sign-off with business users.
- Analyze data, reports, and KPIs to support decision-making and operational improvements.
- Ensure alignment of IT solutions with business goals and customer experience expectations.
Primary Skills :
- Strong domain knowledge in Headwear/ Retail / Fashion / Apparel / Textile industries.
- Experience in PLM Implementation.
- Hands-on experience with POS systems, ERP, merchandising, inventory management, supply chain, or e-commerce platforms.
- Experience in Agile/Scrum-based project delivery.
- Strong documentation, analytical, and communication skills.
- Outstanding facilitation and influencing skills.
- Confidence to question stakeholders and identify underlying requirements.
- Proficient in establishing relationships, analysing perspectives and managing stakeholders from a variety of backgrounds; adapting stakeholder engagement style to meet the needs of different audiences.
- Good leadership skills, can motivate, feedback and coach. Adapting communication style as appropriate.
- Pragmatic self-starter able to work with little guidance
- Ability to work with cross-functional and geographically distributed teams.
- Experience in working with any B2B and B2C platforms. Also, good knowledge on B2B and B2C concepts.
Secondary Skills :
- Experience with omnichannel retail, CRM, loyalty systems, or digital commerce platforms.
- Exposure to global retail operations or large-scale retail transformations.
- Experience in working with multi-tenant and multi-regional business systems will be an add on.
- Certification in Agile such as Certified Business Analyst/Product Owner/Scrum Master.
- Professional certification such as the BCS International Diploma in Business Analysis.
- UX design.
Job Details
Role:
Business Analyst- (Retail /Fashion)
Location :
Trivandrum/Kochi
Close Date :
26-06-2026
Interested candidates may forward their detailed resumes to Careers@reflectionsinfos.com along with their notice period, current and expected CTC details. This is to notify jobseekers that some fraudsters are promising jobs with Reflections Info Systems for a fee. Please note that no payment is ever sought for jobs in Reflections. We contact our candidates only through our official website or LinkedIn and all employment related mails are sent through the official HR email id. Please contact careers@reflectionsinfos.com for any clarification/ alerts on this subject.
Apply Now
Recent Jobs
Close Date : 26-06-2026
Experience : 20+Years
Location : 9A2, CARNIVAL TECHNOPARK, TRIVANDRUM
View Details